Business Analyst/Tech Support Position

Digital Marketing Company located in Warwick, RI is interviewing for a Business Analyst/Technical Support position.

Astonish Results is the fastest growing technology in the country! We provide the most comprehensive digital marketing system for independent insurance agencies across America.

Astonish Results is a total one-stop solution offering a professional web presence, email marketing, search marketing; the most overall effective marketing strategy available to reach the modern consumer.

Daily Responsibilities:

First Level Technical Support for Company Software Products

  • Required to build business requirements and business functional specifications for new functionality
  • Produce technical requirements for software engineers based off business requirements
  • Work with software engineering group on developing estimates
  • Part of the initial customer design group

Required Software Skills:

  • Microsoft Excel, Word, Visio, Access, and Outlook
  • MS SQL
  • Oracle – knowledge

Additional Qualifications (Essential):

  • Expert technical writing skills
  • Expert-level of analytic skills
  • Documentation excellence
  • Project management
  • Proven deadline deliverables for small and large systems implementations
  • Expert problem solving skills
  • Oracle - PL SQL knowledge
  • Access
  • Data mapping

Key Experience (environments, projects, and implementations necessary or ideal for this role):

  • Minimum 5+ years of experience working as a financial systems business analyst
  • Business liaison
  • Specific experience working with reconcilement
  • Project management
  • Testing
  • Third party application experience
  • CRM knowledge (a major plus)
  • Previous reconcilement exposure (a major plus)
  • BA skills
  • College Degree

If this sounds exciting to you, then we want to meet you! Please email your resume to employment@astonishresults.com.