Hardware Software Support/Systems Engineer Position
Digital Marketing Company located in Warwick, RI is interviewing for a Hardware Software Support/Systems Engineer position.
Astonish Results is the fastest growing technology in the country! We provide the most comprehensive digital marketing system for independent insurance agencies across America.
Astonish Results is a total one-stop solution offering a professional web presence, email marketing, search marketing; the most overall effective marketing strategy available to reach the modern consumer.
We seek an experienced IT professional to join the Business Software Engineering Team as a Systems Engineer. The Systems Engineer is responsible for supporting hardware and software configuration. He/She is also responsible for designing, developing and implementing solutions, as required, to support the technical capabilities at the organization. To be successful in this role one must be able to work effectively in a fluid, fast-paced environment. This role requires excellent communication skills, both with team members and business contacts at different levels. This role will develop and implement procedures for ensuring proactive maintenance of the Windows environment. In addition, the Systems Engineer must be able to work with minimal or no supervision on multiple concurrent complex projects. This role requires excellent troubleshooting skills and attention to detail.
DUTIES AND RESPONSIBILITIES (including but not limited to):
- Provide on-call support for servers and applications
- Ensure company standard server technologies are being followed by all business groups
- Assist in the implementation of group collaboration technologies within the enterprise
- Interact with hardware and software vendors to assure timely resolution to any issues
- Ensure servers meet proper performance and capacity standards
- Develop new or maintain existing programs based on specifications
- Develop, implement and maintain unit tests of programs
- Participate in problem solving and troubleshooting for the Windows environment
- Sharing knowledge by effectively documenting work
- Maintain expert level of knowledge in area of expertise
- Develop and maintain a thorough knowledge of the Windows environment, related applications and projects
- Work with the team to ensure the quality of coordinated business functions
- Respond quickly and effectively to production issues and taking responsibility for seeing those issues through resolution.
- Participate in project planning
- Participate in design and maintenance of enterprise architecture
- Research and implement new technologies to improve the windows environment
KNOWLEDGE AND SKILLS:
- Expert knowledge of Windows 2003/2008 server and client technologies
- Expert knowledge of system and network management tool concepts
- Expert knowledge of DNS, DHCP, WINS, TCP/IP, SMTP, NAT and network related technologies such as LAN/WAN topologies, transports and routing.
- Excellent knowledge of HP Intel based server hardware and rack deployment
- Expert knowledge of SAN storage and the integration with Microsoft Exchange 2003/2007
- Experience designing scalable multi-location LOB application infrastructure on Windows 2003/2008 based OS
- Knowledge of a scripting language such as Power Shell, Perl, VBScript, WSH, ADSI scripting and Kixtart
- Knowledge of virtualization technologies and industry best practices for virtualization
- Excellent troubleshooting skills
- Accomplishes task with minimal supervision
- Excellent written and oral communication skills
QUALIFICATIONS:
- Bachelor's Degree in Computer Science, Computer Information Systems or equivalent experience
- More than 4 years experience in a large Data Center Environment and related technologies
- Enterprise experience in any of the following 7 areas is a PLUS:
-Citrix
-ISA
-Group Policy Management
-Systems Center Operations - Manager
-Active Directory
-SQL
If this sounds exciting to you, then we want to meet you! Please email your resume to employment@astonishresults.com.
